Privacy Policy

We take your personal data seriously and process it in accordance with the legal requirements of the United States, Ukraine, as well as, where applicable, the laws of the European Union.

Data Processing

When you visit our website, place an order, subscribe to our updates, or request discounts, we may ask you to provide certain information, such as your name, email address, phone number, and shipping address.

Additionally, we may store information related to your selected products, order details, order dates, and payment dates.

We use this data for the following purposes:

  • Processing your orders, selling, and delivering our products to you.
  • Sending you newsletters, updates, and special offers.
  • Providing you with discounts on our products.
  • Communicating with you.

We also collect information (such as your IP address and the pages you visit on our website) to compile and analyze statistics and to ensure the security of our website.

All your personal data is processed by: NNMD Inc., 541 Jefferson Ave, Suite 100, Redwood City, CA 94063, USA.

For marketing purposes (such as sending newsletters), your personal data may be shared with third parties like the MailChimp web service (https://mailchimp.com). These third parties process your data strictly in accordance with our instructions.

Legal Basis for Data Processing

The grounds for processing your personal data may include:

  • Your order of our products (the basis being the conclusion and execution of the contract, including preliminary steps necessary for its conclusion).
  • Your explicit consent to the processing of your personal data by us or a third party (the basis being consent to processing).
  • Our commercial activities (the basis being our legitimate interest).

The duration of your data processing depends on the purpose and applicable technology (such as cookies). For example, personal data related to your purchases and delivery will be processed for 90 days from the order date. Data used for marketing purposes may be processed for up to 2 years, ensuring you remain informed about our latest news and offers. Information about the discounts provided during your initial registration on the website is stored for 6 months.

The terms of processing your data by third parties are determined by their rules and are not established by us.

Rights

You are entitled to:

  • Be informed about the source from which your data is collected, where it is stored, the purpose for which it is processed, as well as the entity that manages the processing of your data and its location (place of residence).
  • Receive information from us regarding the conditions of access to your data, including details about the individuals or entities to whom your data may be transferred.
  • Access your personal data. Specifically, you can submit a request to us to find out whether we process your personal data and request and receive a copy of your personal data. We will review such requests within 30 calendar days.
  • Submit a claim objecting to the processing of your personal data. This request must include a valid reason.
  • Request the modification or deletion of your personal data if it has been processed unlawfully or is inaccurate. Such a request must also include a valid reason.
  • Protect your personal data from unlawful processing, accidental loss, destruction, etc.
  • Make a reservation to limit the processing of your personal data when granting consent for processing. This reservation may concern, for example, the duration of the data processing or the scope of the data processed.
  • Withdraw the consent you previously granted for the processing of your personal data. You are entitled to revoke this consent only if it was the sole basis for processing your personal data. For instance, if your data is being processed to fulfill our commitment to deliver goods to you, you cannot withdraw your consent, as it would prevent us from fulfilling your order.
  • Understand how the automatic processing of your personal data functions (if applicable), and be protected from an automated decision that may have consequences for you (if the decision is made by software).

If you are located in the European Union or in countries such as Iceland, Liechtenstein, Norway, or Switzerland, you are also entitled to:

  • Receive information about the retention period of your personal data or the criteria by which such a period is determined.
  • Be informed of your right to request from the data controller the modification or deletion of personal data, or the restriction or objection to the processing of personal data.
  • Receive information about the source of personal data collection (if the personal data was not obtained directly from you).
  • Receive information about the legal basis on which you provide us with your personal data—whether based on law, contracts, or the necessity for fulfilling a contract, as well as the potential consequences if you choose not to provide us with your personal data.
  • Transfer your personal data.
  • Limit (suspend) the processing of your personal data in cases provided for by the law of the European Union.
  • Avoid being subject to a decision made solely by automated processing (as a general rule).
  • File a complaint with the supervisory authority of the country where you are located.
Cookies

Cookies are small pieces of data sent from our website (or another domain) and saved by a web browser on your computer, mobile phone, or other portable devices.

Cookies can be used to store your passwords or other identification data, your browsing settings, the products you select while ordering on the website, and for purposes such as collecting statistics and marketing.

Cookies saved from our website are read each time you revisit the website, so you no longer need to re-enter passwords or reselect items already added to your cart.

Cookies help you make better use of our website and also help us better understand you—allowing us to learn about your preferences and offer you personalized products.

Most web browsers automatically accept cookies; however, you can change these settings. A more detailed description of how to do this can be found online by visiting the website of your web browser’s developer. Unfortunately, if you disable cookies, the functionality of many websites, including the ability to order products through our website, may not be accessible to you.

Like many other websites, we use the following types of cookies:

  • Technical cookies: These cookies are essential for the proper functioning of our website and are used for technical purposes, such as saving the products you selected and proceeding to payment. Typically, these cookies are “session” cookies, meaning they are stored until you close the web browser, at which point they are deleted.

  • Functional cookies: These cookies allow our website to remember your login details, language preference, location, and other settings for more convenient use. These cookies are stored on your device for an extended period.

  • Marketing cookies: These cookies help us bring our products closer to you by personalizing your experience and offering only those products that interest you. These cookies are also stored on your device for an extended period.

We provide opportunities for other organizations to place cookies on your device through our website, allowing third parties to receive information about your preferences. Such personal data is processed according to the processing rules of these third parties.

Our website uses Google Analytics, a service provided by Google Inc. This service uses cookies to help us analyze your use of our website. The generated information is usually transmitted to and stored by Google Inc. on servers in the United States. Google Inc. processes this information automatically and in our interest, helping us better understand your interests and needs regarding our products and the usability of our website. According to the law, Google Inc. is the controller of personal data, and under European Union law, it is a processor.

Security

We value your personal data, and we take its processing seriously. We use appropriate methods to protect personal data and ensure that access to it is limited.

Links

On our website, we may post links to other websites, particularly to our social media pages. In these cases, we do not establish the rules for processing your personal data that may be collected on such websites or social networks, and we cannot be held responsible for such processing. For more detailed information, you can review the privacy policies of the respective websites and social networks.

Contacts

If you have any questions regarding the processing of your personal data or if you wish to delete your data from our mailing list or other databases, you can contact us at any time using the contact information listed below:

care@zhilyova.com