FAQ

Shipping

Returns

We hope you enjoyed your shopping experience. If you're not completely satisfied with your ZHILYOVA purchase, we're happy to assist with returns, provided the item was neither on sale nor ineligible for return due to hygiene reasons. Please initiate return requests within 14 days of receiving your order.

Shipping Restrictions

Due to the unprovoked war of aggression on Ukraine, we will not ship to Russia or Belarus.